Articles

Practical writing on the four things owner-operators actually get stuck on.

Each piece here started on a coaching call and got written down because the same question kept coming back. No case-study fluff, no executive-coaching abstractions — frameworks you can apply this week.

4 pieces in the archive

38 minutes to read the full set

4 coaching pillars covered

Pricing

Repricing cleanly, holding the line, and the math that protects margin without losing the customer.

One piece on pricing. See the coaching area →

Pricing 11 min read April 23, 2026

Raising prices 30% without losing customers: a framework that works.

The exact sequencing we use with clients — cohort math, notice cadence, the letter template, the two objections you'll actually get, and what to do when one anchor customer pushes back.

Daniel Park Playbook + script

Cashflow

How growth actually pulls cash out of a profitable business, and the weekly rhythm that keeps the trap visible.

One piece on cashflow. See the coaching area →

Cashflow 9 min read April 24, 2026

The cashflow trap: how $2M-revenue companies run out of money in Q3.

Why growth itself is the usual villain, how to spot the squeeze ninety days out, and the five-line cash dashboard we hand every new client in their first week.

Maya Ortiz-Hughes Practical framework

Hiring

First ops hires, manager handoffs, and scoping roles by the problems they remove from the owner’s plate.

One piece on hiring. See the coaching area →

Hiring 9 min read April 22, 2026

Your first ops hire: scope it in a page, not a personality.

Most owners hire for chemistry and get chaos. How to define the role by the decisions it removes from your desk — and the 30-60-90 that makes it real.

Priya Mehta Template included

Delegation

Making invisible decisions legible, so the team can run without the owner on every call.

One piece on delegation. See the coaching area →

Delegation 9 min read April 21, 2026

The one-page delegation doc we give every new manager.

The problem isn't that you won't let go — it's that your team can't see the decision behind what you do. Here's the doc that makes the invisible visible.

Maya Ortiz-Hughes Template + example

Practical writing on the four things owner-operators actually get stuck on.

Repricing cleanly, holding the line, and the math that protects margin without losing the customer.

Raising prices 30% without losing customers: a framework that works.

How growth actually pulls cash out of a profitable business, and the weekly rhythm that keeps the trap visible.

The cashflow trap: how $2M-revenue companies run out of money in Q3.

First ops hires, manager handoffs, and scoping roles by the problems they remove from the owner’s plate.

Your first ops hire: scope it in a page, not a personality.

Making invisible decisions legible, so the team can run without the owner on every call.

The one-page delegation doc we give every new manager.